FEATURED BLOG ## Is Your CRM Feeling a Little… Messy? Summary: Before replacing your CRM, determine whether the real challenge is the platform itself or the processes, integrations, and user behaviors that have evolved around it. [Learn More\\ \\ ](/content/blog/is-your-crm-feeling-a-little-messy/index.html) Learn More  June 4, 2026 ## Is Your CRM Feeling a Little… Messy? Learn More  May 14, 2026 ## Missed ServiceNow Knowledge 2026? Here’s the Inside Scoop on CRM If you weren’t able to attend Knowledge 2026 in Las Vegas, here’s what our team learned from the largest ServiceNow event of the year. Learn More  May 1, 2026 ## Thinking CMMS? Maybe It’s a CRM You Actually Need Why a CMMS may fall short, and when a CRM is the better foundation for service. Learn More  April 22, 2026 ## It’s 2026. Why Is Medical Device Service Still Using Paper? Medical device service requires full compliance and traceability, yet many teams still rely on paper and disconnected systems that create risk. Modernization comes from connecting those systems into one end-to-end workflow that improves visibility and ensures audit-ready operations. Learn More  April 15, 2026 ## Field Service Teams Don't Need More Platforms, They Need Clarity Many field service teams aren’t struggling to find technology, they’re struggling to understand what they have, what they’re missing, and how it’s all supposed to work together. The real gap is often clarity, not capability. Learn More  March 19, 2026 ## Lower Your Service Delivery Costs by Preventing Unnecessary Dispatches Shifting left uses connected asset data to resolve issues earlier, reduce unnecessary dispatches, and lower service delivery costs while improving speed and customer experience. Learn More  March 11, 2026 ## Why Relationship Visualization Changes How Teams Actually Use ServiceNow How clearer relationship visibility helps teams understand data faster, trust the platform, and act with confidence. Learn More  February 19, 2026 ## The Service Experience is \*Still\* Broken Fragmented systems create unnecessary friction throughout the service experience, and the root cause is not the technician in the field but the disconnected processes around them. Learn More  February 4, 2026 ## Why the Industry Is Rallying Around Agents and Why That’s Actually a Good Thing Insights from Salesforce Agentforce World Tour in Atlanta and Houston and what the agent-first shift unlocks when the conversation moves past buzzwords Learn More  January 27, 2026 ## The ServiceMax Implementation Readiness Checklist A practical look at how alignment, data, and adoption planning influence implementation outcomes. Learn More  January 15, 2026 ## Data Without Action Is Just Monitoring A practical look at why asset visibility alone isn’t enough and how service teams turn data into real operational impact. Learn More  December 22, 2025 ## What This Year Taught Us About Service and Where Teams Go From Here A thoughtful look at the realities service teams faced in 2025, the improvements that mattered most, and the insights those lessons offer for leaders planning the year ahead. Learn More  December 9, 2025 ## AI Is Not A Software Project This piece explains why AI initiatives fail when treated like traditional software projects and shares how to start with practical, measurable use cases to create a foundation for AI that actually works. Learn More  December 2, 2025 ## Getting More from Your Field Service Platform Begins in the Field Create a field experience that fits the job by seeing the daily workflow firsthand. Learn More  November 25, 2025 ## Track Your Technician Like You Track Your Pizza Every connected service journey starts with a simple question: what is depot repair and how can it work better? Learn More  November 24, 2025 ## The Salesforce Rebrand Cheat Sheet with Every New Name and Why it Matters From sales to service and everything in between, a clear guide to help teams understand the move into the new Agentforce era. Learn More  November 18, 2025 ## How Asset Strategy Evolves When Manufacturing and Operations Take Center Stage The definition of assets is broadening to include the equipment that powers operations, manufacturing, and business value. Learn More  November 7, 2025 ## Would You Like Fries With That? AI + CPQ = Smarter Cross-selling A practical, real world look at how AI powered CPQ moves sales from slow, manual quoting to intelligent, contextual selling that helps reps sell faster, smarter, and more profitably. Learn More  December 20, 2023 ## Bolt Data Connect Winter ’24 Release Bolt Data Connect's latest release enhances data visualization, introducing Visual Twins for lifelike asset monitoring, IoT Audit Trails, and upgraded simulators for detailed scenario testing. Learn More  February 24, 2023 ## Bolt Data Connect Use Case Video See how Bolt Data Connect helps technicians save time and costs by automating asset monitoring and work orders directly in Salesforce. Learn More  September 8, 2022 ## Bolt Data Connect Summer ’22 Release Bolt Data Connect’s Summer ’22 release boosts servitization with tiered pricing, alert automation, and a Digital Twin API. Learn More  May 11, 2022 ## Bolt Data Connect Spring ’22 Release The latest release of Bolt Data Connect introduces powerful new features aimed at simplifying asset and data management on Salesforce. Learn More  June 4, 2026 ## Is Your CRM Feeling a Little… Messy? Learn More  May 14, 2026 ## Missed ServiceNow Knowledge 2026? Here’s the Inside Scoop on CRM If you weren’t able to attend Knowledge 2026 in Las Vegas, here’s what our team learned from the largest ServiceNow event of the year. Learn More  May 1, 2026 ## Thinking CMMS? Maybe It’s a CRM You Actually Need Why a CMMS may fall short, and when a CRM is the better foundation for service. Learn More  April 22, 2026 ## It’s 2026. Why Is Medical Device Service Still Using Paper? Learn More  April 15, 2026 ## Field Service Teams Don't Need More Platforms, They Need Clarity Learn More  March 19, 2026 ## Lower Your Service Delivery Costs by Preventing Unnecessary Dispatches Learn More  March 11, 2026 ## Why Relationship Visualization Changes How Teams Actually Use ServiceNow How clearer relationship visibility helps teams understand data faster, trust the platform, and act with confidence. Learn More  February 19, 2026 ## The Service Experience is \*Still\* Broken Learn More  February 4, 2026 ## Why the Industry Is Rallying Around Agents and Why That’s Actually a Good Thing Insights from Salesforce Agentforce World Tour in Atlanta and Houston and what the agent-first shift unlocks when the conversation moves past buzzwords Learn More  January 27, 2026 ## The ServiceMax Implementation Readiness Checklist A practical look at how alignment, data, and adoption planning influence implementation outcomes. Learn More  January 15, 2026 ## Data Without Action Is Just Monitoring A practical look at why asset visibility alone isn’t enough and how service teams turn data into real operational impact. Learn More  December 22, 2025 ## What This Year Taught Us About Service and Where Teams Go From Here Learn More  December 9, 2025 ## AI Is Not A Software Project Learn More  December 2, 2025 ## Getting More from Your Field Service Platform Begins in the Field Create a field experience that fits the job by seeing the daily workflow firsthand. Learn More  November 25, 2025 ## Track Your Technician Like You Track Your Pizza Every connected service journey starts with a simple question: what is depot repair and how can it work better? Learn More  November 24, 2025 ## The Salesforce Rebrand Cheat Sheet with Every New Name and Why it Matters From sales to service and everything in between, a clear guide to help teams understand the move into the new Agentforce era. Learn More  November 18, 2025 ## How Asset Strategy Evolves When Manufacturing and Operations Take Center Stage The definition of assets is broadening to include the equipment that powers operations, manufacturing, and business value. Learn More  November 7, 2025 ## Would You Like Fries With That? AI + CPQ = Smarter Cross-selling Learn More  November 4, 2025 ## Does Your Company Struggle with Warranty Operations? Every connected service journey starts with a simple question: what is depot repair and how can it work better? Learn More  October 22, 2025 ## What an “Ideal” ServiceNow Go-Live Really Looks Like The four pillars that separate smooth go-lives from stressful ones. Learn More  October 13, 2025 ## Out of the Box… or Out of Control? How to Know When to Customize ServiceNow Build only what adds real value, skip the rest, and keep your ServiceNow implementation focused on what truly drives results. Learn More  October 8, 2025 ## Turning Depot Repair into a Profit Engine Why service leaders can’t afford to treat depot repair like a back-office function. Learn More  October 1, 2025 ## How to Get Started with ServiceNow AI Agents and AI Control Tower Start with ServiceNow AI Agents, then scale responsibly with AI Control Tower. Learn More  August 8, 2025 ## Getting Real Business Value from ServiceNow Turn ServiceNow into a catalyst for business transformation by unifying systems, lowering costs, and driving measurable outcomes. Learn More  July 11, 2025 ## Why Data Centers Need a Unified Platform Now More Than Ever Data center complexity is growing, but most operations are still stuck in a patchwork of legacy tools and manual processes. Here’s why now is the time to centralize and simplify. Learn More  July 9, 2025 ## Gamify ServiceNow Adoption and Win Buy-In Learn how to track and boost ServiceNow adoption after go-live using a mix of real-world feedback, dashboards, and even gamification to keep your teams engaged. Learn More  June 30, 2025 ## How to Know If Your Service Organization Is Ready for ServiceNow Discover the steps to evaluate if your business, data, and teams are prepared for a successful ServiceNow transformation. Learn More  June 16, 2025 ## How a Heavy Machinery Manufacturer Cut Downtime and Boosted Field Ops Learn how a global heavy machinery manufacturer cut asset downtime, streamlined field service, and unlocked real-time visibility across operations. Learn More  June 12, 2025 ## Implementing Field Service Doesn’t Have to Be Hard, If You Do It Right With nearly three decades in field service, Karen Mehal outlines what makes FSM implementations succeed and how to avoid the common traps. Learn More  June 10, 2025 ## The Value of End-User Training in Every ServiceNow Rollout You’ve built the solution. Now it’s time to make sure your team knows how to use it, and why it matters. Learn More  June 4, 2025 ## What Happens When AI Meets Real-World Service Operations Discover how ServiceNow’s Now Assist uses AI to improve technician efficiency, reduce downtime, and create seamless customer experiences. Learn More  May 30, 2025 ## Don’t Just Deploy It, Prove It with These 7 KPIs for ServiceNow Wondering if your ServiceNow Customer Workflows are delivering real ROI? These seven KPIs will tell you everything you need to know. Learn More  May 28, 2025 ## A Real-World Look at ServiceNow in Manufacturing See how a global manufacturer used ServiceNow to ditch downtime, unify departments, and turn field chaos into workflow harmony. Learn More  May 26, 2025 ## 6 Examples of IoT Devices You Can Manage on Salesforce Explore how Bolt Data Connect on Salesforce enables businesses to manage and monitor IoT devices boosting efficiency, reducing downtime, and unlocking new revenue opportunities. Learn More  May 20, 2025 ## The Critical Role of Mobile in ServiceNow Field Service Deployments Mobile isn't just a feature in field service—it’s the frontline tool that powers technician efficiency, real-time visibility, and successful ServiceNow deployments. Learn More  May 5, 2025 ## Put Your CRM to Work With Marketing Automation Your CRM is packed with valuable data, but without marketing automation, it’s just sitting there; here’s how to turn insights into action and drive real results. Learn More  April 1, 2025 ## Navigating Labor Shortages: A Customer Service Crisis Examine the U.S. service industry’s labor shortage and strategies to maintain service levels despite workforce challenges. Learn More  November 21, 2024 ## Field Service Management and Sustainability: What’s the Connection? Discover 6 key strategies for field service companies to drive sustainability and efficiency. Learn More  July 14, 2024 ## Ask the Expert: Going Live with Salesforce Field Service in 4 Weeks with Brittany Lehr Sharing the most common questions regarding implementation, functionality, and post-go-live planning. Learn More  July 3, 2024 ## Using AI Anomaly Detection to Keep Connected Assets Running Smoothly Hear from Dr. Pankesh Patel how to monitor and maintain assets effectively with AI-based anomaly detection. Learn More  October 11, 2023 ## Salesforce Data Cloud: Get to Know Salesforce’s Data Warehouse Solution Learn how Salesforce Data Cloud simplifies data management, insights, and deduplication. Learn More  September 21, 2023 ## Dreamforce 2023: Trailblazer Insights and Highlights Discover Bolt Data’s key takeaways from Dreamforce 2023, where AI took center stage. Learn More  September 18, 2023 ## How Change Management Leads to Successful Salesforce Adoption Explore expert change management strategies for successful Salesforce adoption. Learn More  August 9, 2023 ## Dreamforce 2023 Survival Guide Prepare for Dreamforce 2023 with Bolt Data’s top tips for making the most of the event. Learn More  July 11, 2023 ## 9 Signs That a Business Needs a Salesforce Managed Services Provider Explore nine signs that indicate your business could benefit from a Salesforce managed services provider allowing your team to focus on core activities. Learn More  June 19, 2023 ## Data-Driven Outcomes of Bolt Data Connect Bolt Data Connect unlocks asset data for reduced costs, uptime improvement, and customer satisfaction. Learn More  June 7, 2023 ## Empower Field Engineers with On-the-Go Asset Data Access Learn More  June 1, 2023 ## Field Service Palm Springs 2023 Recap Bolt Data sponsored Field Service Palm Springs 2023, marking the 20th annual conference. Learn More  April 21, 2023 ## How IoT Platforms Are Changing the Future of Field Service Discover how Bolt Data’s IoT platform boosts asset tracking, efficiency and uptime. Learn More  March 29, 2023 ## Asking ChatGPT About Connected Field Service Explore how Bolt Data Connect integrates with ChatGPT to bring real-time asset insights into Salesforce, transforming connected field service with AI-driven efficiencies. Learn More  February 17, 2023 ## Reducing Service Cost by Shifting Delivery to the Left Learn how shifting service left and IoT data can cut costs and boost satisfaction. Learn More  January 26, 2023 ## Servitization: How to Collect and Analyze Asset Data for a Competitive Advantage Explore how servitization transforms business models and how Bolt Data Connect enables it. Learn More  January 23, 2023 ## How Salesforce Manufacturing Cloud Streamlines Manufacturing Operations Discover how Salesforce Manufacturing Cloud boosts growth and efficiency in manufacturing. Learn More  January 20, 2023 ## Secrets to a Successful Salesforce Implementation Revealed Get answers to key questions for a smooth, successful Salesforce implementation. Learn More  January 13, 2023 ## Data is Your Strategic Field Service Asset Your most strategic asset is your data—leverage it with Bolt Data Connect to drive business impact, reduce costs, and enhance service operations. Learn More  December 20, 2022 ## Honest Conversations on Preparing for Salesforce Transformations Webinar Discover insights on successful Salesforce implementations with Bolt Data and learn from industry leaders. Learn More  December 20, 2022 ## A Year in Review: Our Top 10 Moments of 2022 Reflecting on an impactful 2022, Bolt Data celebrates its top 10 milestones—from a brand merger and Demo Jam win to a new website, partnerships, and team growth—setting the stage for more innovation and collaboration in 2023. Learn More  December 2, 2022 ## 8 Steps to Hiring the Right Consultant Discover eight essential steps to choose the right consultant for your business transformation, from vetting their expertise to ensuring their approach aligns with your unique goals and industry. Learn More  October 14, 2022 ## Connected Field Service Webinar: Explaining the What, Why & How Learn how connected service empowers proactive asset management and reduces costs. Learn More  October 7, 2022 ## Highlights from Dreamforce 2022 Discover the highlights of Dreamforce 2022, from field service insights to AI-driven service. Learn More  September 23, 2022 ## Top 5 Tips for Implementing Salesforce Service Cloud Discover 5 key tips to ensure a smooth Salesforce Service Cloud implementation. Learn More  August 24, 2022 ## Field Service East 2022 Event Recap Bolt Data showcased Bolt Data Connect at Field Service East, highlighting IoT-driven solutions. Learn More  August 3, 2022 ## Benefits of Connected Field Service Learn how Connected Field Service connects IoT data with service apps, enabling proactive maintenance, reduced downtime, and improved customer satisfaction. Learn More  July 27, 2022 ## 4 Tips to Win Salesforce Demo Jam Learn how Bolt Data’s winning Demo Jam strategy for Bolt Data Connect mastered timing, practice, audience focus, and productivity tools to deliver an impactful three-minute presentation. Learn More  July 5, 2022 ## 3 IoT Implementation Challenges and How to Overcome Them Discover how a data-centric approach, strategic vendor selection, and Bolt Data Connect can help companies navigate the complex challenges of IoT implementation. Learn More  June 17, 2022 ## How to Choose a Salesforce Implementation Partner for Your Company How to choose a Salesforce implementation partner to meet your business needs. Learn More  May 2, 2022 ## Field Service Palm Springs 2022 Event Recap Bolt Data showcased IoT tools at Field Service Palm Springs, led by CEO Rob Meredith. Learn More  April 18, 2022 ## What is Asset Centricity? Explore how asset centricity drives proactive, efficient field service and uptime gains. Learn More  April 13, 2022 ## IoT Data and Uber: What’s the Connection? Learn how real-time IoT data streaming boosts asset monitoring and service efficiency. Learn More  January 20, 2022 ## Answering Your Questions About Service Cloud Voice Discover how Service Cloud Voice, powered by Amazon Connect, is transforming customer service with real-time transcription, a unified customer view, and flexible licensing. Learn More  June 30, 2021 ## The Guide to Choosing a Salesforce Service Cloud Voice Telephony Provider Learn key questions to ask for a smooth Service Cloud Voice BYOT telephony setup. Learn More  June 18, 2021 ## COVID-19 Compounds Challenges for a Perimeter Security Provider Explore how Bolt Data Connect transformed maintenance for a major security provider by enabling remote monitoring and automated work orders. Learn More  June 15, 2021 ## Salesforce Announces “Bring Your Own Telephony” Discover how Salesforce's BYOT feature for Service Cloud Voice enables telephony flexibility. Learn More  January 10, 2021 ## Field Service Trends to Watch in 2021 Explore the top 5 field service trends driving digital transformation in 2021. Learn More  November 15, 2020 ## Salesforce Winter ’21 Release Highlights Discover Winter '21 features for Field Service, from warranty management to AI-driven scheduling. Learn More  June 9, 2025 ## Bolt Data Joins the ServiceNow Consulting and Implementation Partner Program Enabling Service Transformation with a Focus on CRM Learn More  December 16, 2024 ## Bolt Data Recognized in Salesforce 2024 Partner Innovation Awards Bolt Data announced that it has been named a recipient of the Salesforce Partner Innovation Award in the Business Services category for their transformative solution for the legal industry. Learn More  December 5, 2024 ## Bolt Data and Zenkraft Announce Strategic Partnership to Deliver Innovative Shipping Solutions on Salesforce Bolt Data and Zenkraft form a strategic alliance to transform the shipping experience for companies on Salesforce. Learn More  August 15, 2024 ## Bolt Data Launches Innovative Solution for Legal Case and Matter Management Introducing Bolt Data Legal: A new solution designed to help legal professionals deliver exceptional case outcomes. Learn More  July 10, 2024 ## Bolt Data Announces Strategic Partnership with Boomi Bolt Data and Boomi form a strategic alliance to support CRM and software integrations. Learn More  June 14, 2024 ## Bolt Data and Gerent Demo Connected Assets and AI for Salesforce Manufacturing Cloud at Connections 2024 At Salesforce Connections, Bolt Data and Gerent showcased a live demo of Manufacturing Cloud, highlighting how connected asset data and AI can optimize manufacturing processes. Learn More  January 17, 2024 ## Bolt Data Recognized as IoT Solution Provider in Gartner’s Market Guide for Field Service Management Bolt Data named IoT provider for Salesforce and PTC in Gartner's Field Service Guide. Learn More  December 19, 2023 ## Bolt Data’s Better Together Committee Spreads Holiday Cheer Across Three Cities Bolt Data’s Better Together program expands its holiday toy drive for Toys for Tots, reaching three cities to spread joy and support more children in need. Learn More  August 28, 2023 ## Paws for a Cause: Bolt Data’s Animal Shelter Supply Drive Bolt Data’s Better Together drives donations for local no-kill animal shelters. Learn More  June 29, 2023 ## Bolt Data Welcomes Karen Mehal as SVP of Customer Success Bolt Data appoints Karen Mehal as SVP of Customer Success, enhancing partnerships and growth. Learn More  June 28, 2023 ## Bolt Data Wins Salesforce Demo Jam for Second Consecutive Year Bolt Data Connect wins Salesforce Demo Jam again, showcasing innovative asset data and automation for connected field service. Learn More  March 22, 2023 ## Bolt Data Proudly Earns its First Great Place to Work® Certification Bolt Data is proud to earn its first Great Place to Work certification, recognizing its commitment to employee well-being, community involvement, and environmental responsibility. Learn More  January 10, 2023 ## 10 Years and Counting: Bolt Data Celebrates Anniversary Milestone The Salesforce Implementation and IoT SaaS company is celebrating its 10-year anniversary. Learn More  December 13, 2022 ## Bolt Data Better Together Committee Sets Sights on the Holidays with Community Initiatives Learn how Bolt Data’s Better Together program is making an impact this holiday season. Learn More  December 1, 2022 ## Bolt Data Joins Forces with Kelley Austin to Maximize Salesforce Implementations Bolt Data and Kelley Austin partner to deliver complete Salesforce Cloud solutions. Learn More  August 15, 2022 ## Bolt Data to Present Connected Field Service Insights at Field Service East 2022 Conference Bolt Data to showcase Bolt Data Connect at Field Service East, with CEO Rob Meredith speaking. Learn More  July 11, 2022 ## Bolt Data Wins Salesforce AppExchange Demo Jam Bolt Data's Bolt Data Connect wins Salesforce AppExchange Demo Jam, showcasing real-time asset monitoring and automation. Learn More  April 25, 2022 ## Bolt Data to Present Connected Field Service Insights at Field Service Palm Springs Bolt Data to present Bolt Data Connect at Field Service Palm Springs, with CEO Rob Meredith speaking. Learn More  April 11, 2022 ## Bolt Data Announces Employee-Led Give Back Program, Bolt Data Better Together Bolt Data’s “Better Together” initiative unites employees in giving back, starting with a fundraiser and volunteer event to fight hunger and support local communities. Learn More  March 1, 2022 ## Bolt Data and Spoke AIOT Merge as Newly Rebranded Bolt Data Bolt Data and Spoke AIOT merge to offer an advanced one-stop Salesforce solution. Learn More  September 21, 2021 ## Bolt Data and Baxter Planning Announce Strategic Alliance Bolt Data has partnered with Baxter Planning to enhance service management solutions, combining Bolt Data’s field service expertise with Baxter's service parts optimization. ## Let's Talk .svg)[hello@bolt-data.com](mailto:hello@bolt-data.com?subject=Getting%20in%20Touch%20with%20Bolt%20Data) .svg)[+1 785 320 2722](tel:17853202722) [](https://www.linkedin.com/company/boltdata/) [](https://twitter.com/BoltData) [](https://www.instagram.com/boltdata) [All Blogs](/content/blog#w-tabs-0-data-w-pane-0/index.html) [Product Updates](/content/blog#w-tabs-0-data-w-pane-1/index.html) [Insights](/content/blog#w-tabs-0-data-w-pane-2/index.html) [News](/content/blog#w-tabs-0-data-w-pane-3/index.html) .png)](/content/blog/data-without-action-is-just-monitoring/index.html) .png)](/content/blog/data-without-action-is-just-monitoring/index.html) .png)](/content/blog/does-your-company-struggle-with-warranty-operations/index.html) .png)](/content/blog/how-to-get-started-with-servicenow-ai-agents-and-ai-control-tower/index.html) %20(5).png)](/content/blog/getting-real-business-value-from-servicenow/index.html) %20(3).png)](/content/blog/navigating-labor-shortages-a-customer-service-crisis/index.html) .png)](/content/blog/field-service-management-and-sustainability-whats-the-connection/index.html) %20(1).png)](/content/blog/bolt-data-recognized-in-salesforce-2024-partner-innovation-awards/index.html) ## Modernize the way your business works [Get in Touch\\ \\ Get in Touch](/content/contact/index.html) [Call Us\\ \\ Call Us](tel:7853202722)